Privacy Policy
General Terms
The purpose of the Privacy Policy of the limited liability company “KLA Agency” (hereinafter – SIA or the Company) is to provide you with information about the purposes for which SIA collects personal data, the scope of data collected, the data processing periods, data protection, and to inform you about your rights and obligations.
In processing personal data, SIA complies with the laws of the Republic of Latvia, the European Parliament and Council Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation) (hereinafter – the Regulation), as well as other legal acts in the field of privacy and personal data processing.
The SIA privacy policy applies to every individual whose personal data is processed by the company.
Contact information:
Company: “KLA Agency”,
Registration number 40203625644,
Address: Ciekurkalna 4.skerslinija 17-100, Riga, Latvia, LV-1026;
phone: (+371) 257 317 67,
e-mail: info@kla-agency.com.
Types of Data
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Personal Information:
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First Name, Last Name
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Email Address
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Phone Number
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Address
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Date of Birth
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Technical Data:
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IP Address
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Browser Type
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Operating System
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Device Type
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Links you visit on our website
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Cookie Data
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Behavioral Data:
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Information about page visits
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Clicks and browsing history
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Complaints and feedback you provide about our services
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Payment Data (if applicable):
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Credit Card Information
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Invoice Information
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Payment History
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Marketing and Communication Data:
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Newsletter Subscription
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Interests in offers and discounts
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Geolocation Data (if access is available):
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GPS location (if the user has allowed it)
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Purposes of Data Processing
We collect and process data for the following purposes:
Service Provision and Maintenance:
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To provide you with our services, ensure access to the website and its functionalities.
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To respond to your inquiries and provide support.
Marketing and Communication:
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To send you newsletters, offers, discounts, or other marketing information if you have consented to it.
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To personalize marketing offers according to your interests.
User Behavior Analysis:
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To analyze your behavior on the website and improve its functionality, user experience, and content, based on your preferences and activities.
Financial Transaction Processing:
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To process payments and carry out settlements, ensuring secure payment processes.
Legal Obligations:
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To comply with applicable laws and regulations, such as tax accounting and information storage.
Security and Protection:
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To ensure the security of our website, prevent fraud and abuse, and protect our users.
Execution of User Consent:
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If you have given consent for certain data processing purposes, such as receiving emails or participating in surveys.
Personal Data Processing via Mobile Devices:
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If you use mobile devices, data may be collected to determine the type of mobile device, device settings, and geographic (longitude and latitude) coordinates.
Transfer of Personal Data to Third Parties
We process your personal data with great responsibility and security.
Your personal data will not be transferred to third parties, except in the following cases:
Service Providers:
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We may share your data with our trusted service providers, such as IT service providers, payment processors, marketing agencies, or other organizations that help us deliver services. These service providers process data only according to our instructions and are bound by data protection obligations.
Marketing and Advertising Partners:
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If you have consented to receive marketing information, we may share your data with our marketing and advertising partners to provide personalized offers.
Legal Obligations:
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Your personal data may be transferred to third parties if necessary to comply with legal requirements, such as court orders or requests from government authorities.
Mergers and Changes in Corporate Structure:
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If our company is merged, sold, or otherwise reorganized, we may transfer your personal data to the relevant third parties that acquire parts of our company or control our services.
Other Cases:
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In other cases, your personal data will only be transferred to third parties with your consent or in accordance with applicable legal regulations.
Use of Cookies and Internet Monitoring
We use cookies and other similar internet monitoring tools to enhance your experience while using our website. Cookies are small files stored on your device when you visit our site. They help us remember your preferences and improve the delivery of services. The use of cookies may include the following purposes:
Technical Cookies:
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To ensure the functionality of the website, such as maintaining the login session and saving the shopping cart.
Performance and Analytics Cookies:
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To analyze how users interact with our site, such as pages visited, click counts, visit duration, and other statistical data that help improve user experience.
Functional Cookies:
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To remember user preferences and customize the content and design of the website, such as language selection or regional preferences.
Marketing and Advertising Cookies:
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To show personalized advertising offers based on your interests and activities, both on our site and third-party networks.
Social Media Cookies:
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To allow users to share content, such as using social network buttons, which may track your activities on social media.\
Control over Cookies:
You can control how cookies are used through your browser settings. You can accept or reject cookies, or receive a notification every time a cookie is placed. However, if you reject cookies, some website features may not work properly.
Additionally, you can manage marketing and advertising cookies through third-party service providers, such as Google and Facebook, to customize your advertising preferences.